Privacy Policy

This Privacy Policy describes how TrustNode ("we", "us") handles information when you visit trustnodehq.com, join our waitlist, use our documentation, or interact with related marketing surfaces.

Who we are

TrustNode provides DevSecOps tooling that masks PII with deterministic tokens before text is sent to LLM APIs. Our registered correspondence address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Information we collect

• Waitlist and contact data: email address, optional name/company fields you submit, and the product tier you select.
• Technical data: IP address, browser type, device signals, and approximate location derived from IP — used for security, rate limiting, and analytics.
• Usage analytics: aggregated page views and events via Google Analytics when enabled (cookie/consent rules of your region still apply).

How we use information

• Operate the waitlist and send product updates you request
• Respond to support and sales inquiries
• Secure our services (abuse prevention, rate limits)
• Measure marketing and documentation performance

Legal bases (EEA/UK)

Where GDPR/UK GDPR applies, we rely on consent (waitlist signup, marketing email), legitimate interests (site security and product improvement), and/or contract performance when you use paid services under separate terms.

Sharing

We use processors such as hosting, email delivery, and analytics providers solely to run TrustNode. We do not sell personal information. We may disclose data if required by law or to protect rights and safety.

Retention

Waitlist and support records are kept until you ask us to delete them or they are no longer needed for the purposes above, unless a longer period is required by law.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection. Contact support@trustnodehq.com. You may also lodge a complaint with your local supervisory authority.

International transfers

Data may be processed in the UK, EEA, or other countries where our providers operate. We use appropriate safeguards where required.

Children

Our marketing site and waitlist are not directed to children under 16. We do not knowingly collect their personal information on these surfaces.

Changes

We may update this policy and will revise the "Last updated" date above. Material changes may also be communicated by email or a site notice.

Contact

Privacy questions: support@trustnodehq.com